Privacy Policy

Effective Date

Effective Date: September 19 2026 Last Updated: September 19 2026

Travellux Media LLC (“we,” “us,” “our,” or the “Agency”) operates the website located at [WEBSITE URL] (the “Site”) and provides digital marketing, advertising, and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, engage us for Services, or interact with our marketing campaigns on behalf of clients.

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.

2. Information We Collect

2.1 Information You Provide Directly

Below are examples, but this list is not comprehensive:

  • Name, email address, phone number, mailing address
  • Company name, job title, billing/payment information
  • Information submitted through contact forms, quote requests, newsletter sign-ups, or client onboarding
  • Content of communications (emails, chat, phone calls) between you and us

2.2 Information Collected Automatically

When you visit our Site, we (and our vendors) may automatically collect:

  • IP address, browser type, device type, operating system
  • Pages visited, time on page, referring/exit URLs, click patterns
  • Approximate geographic location (derived from IP address)
  • Cookie and pixel identifiers (see Section 6, “Cookies and Tracking Technologies”)

2.3 Information from Third Parties

  • Data from advertising and analytics platforms we use to run campaigns, including but not limited to Google Ads, Google Analytics, Meta (Facebook/Instagram) Ads, LinkedIn Ads, TikTok Ads, and similar platforms
  • Data from clients when we provide services on their behalf (e.g., managing a client’s ad account or CRM)
  • Publicly available information used for prospecting or lead generation

2.4 Information We Collect on Behalf of Clients

As a digital marketing agency, we may process personal information as a service provider/processor on behalf of our clients (e.g., managing a client’s email list, ad retargeting audiences, or CRM data). In those cases, our clients’ own privacy policies govern how that data is used, and we process it under contractual instructions from the client. If you have questions about how a specific business collected your data through an ad or campaign we managed for them, please contact that business directly.

3. How We Use Information

We use collected information to:

  • Provide, operate, and improve our Services and Site
  • Communicate with you about inquiries, proposals, invoices, and account matters
  • Build, manage, and optimize digital advertising campaigns (search, social, display, email, SMS)
  • Perform analytics, attribution, and reporting for our clients and our own business
  • Send marketing communications, where permitted (see Section 8)
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Comply with legal obligations and enforce our agreements

4. How We Share Information

We do not sell your personal information for money. We may share information with:

  • Service providers/vendors: hosting companies, CRM and email platforms, analytics providers, ad platforms (Google, Meta, LinkedIn, etc.), payment processors, and other vendors who perform services on our behalf under contractual confidentiality and data protection obligations.
  • Clients: when we manage advertising or marketing on behalf of a client, relevant campaign and lead data may be shared with that client.
  • Legal and safety reasons: to comply with a subpoena, court order, or other legal process; to enforce our agreements; or to protect the rights, property, or safety of our company, clients, or others.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of business assets.
  • With your consent: for any other purpose disclosed to you at the time of collection.

“Sale” and “Sharing” for Targeted Advertising Purposes

Under laws like the Texas Data Privacy and Security Act (TDPSA) and California’s CCPA/CPRA, the use of tracking pixels and cookies to enable third-party targeted advertising (e.g., Meta Pixel, Google Ads remarketing tags) can be considered a “sale” or “share” of personal information, even without an exchange of money. See Section 9 (Your Privacy Rights) for how to opt out.

5. Legal Bases and Applicable Laws

We aim to comply with applicable privacy and marketing laws, including:

  • Texas Data Privacy and Security Act (TDPSA) — effective July 1, 2024, governing the collection and processing of Texas residents’ personal data.
  • Texas Business & Commerce Code provisions on data breach notification (Ch. 521) and data broker requirements, where applicable.
  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) — for California residents, if applicable to our client base or visitors.
  • CAN-SPAM Act — governing commercial email communications.
  • Telephone Consumer Protection Act (TCPA) — governing calls, texts, and autodialed/prerecorded marketing communications.
  • Children’s Online Privacy Protection Act (COPPA) — our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
  • CAN-SPAM and state “junk fax” analogs, where applicable to client campaigns.
  • General Data Protection Regulation (GDPR) — if we process personal data of individuals located in the European Economic Area (EEA) or UK on behalf of clients or through our Site.
  • Other applicable U.S. state privacy laws as they take effect (e.g., in states such as Colorado, Connecticut, Virginia, Utah, Oregon, and others with comprehensive privacy statutes), to the extent our processing activities fall within their scope.

This Policy is intended to give you meaningful information about our practices; it does not itself create additional legal rights beyond what applicable law provides.

6. Cookies and Tracking Technologies

We and our vendors use cookies, web beacons, pixels (including the Meta/Facebook Pixel and Google Ads/Analytics tags), and similar technologies to:

  • Recognize your browser/device across visits
  • Measure and attribute the performance of ad campaigns
  • Build retargeting/remarketing audiences on ad platforms
  • Analyze Site traffic and usage patterns

You can control cookies through your browser settings, and many browsers let you block or delete cookies. Blocking cookies may affect Site functionality. Where required, we will present a cookie consent banner allowing you to accept or reject non-essential cookies before they are set.

We do not currently respond to “Do Not Track” browser signals except where required by law (e.g., recognizing the Global Privacy Control signal as an opt-out request under CCPA/TDPSA, where applicable).

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach affecting Texas residents’ sensitive personal information, we will provide notification as required under Texas Business & Commerce Code § 521.053 and other applicable breach notification laws.

8. Marketing Communications (Email, Text, and Calls)

  • Email: Marketing emails we send comply with the CAN-SPAM Act, including providing a clear way to unsubscribe in every commercial email. You may opt out at any time using the unsubscribe link or by contacting us directly.
  • SMS/Text and Calls: We only send marketing texts or place marketing/autodialed calls to numbers where we have obtained the consent required under the TCPA. You may opt out of texts by replying “STOP” or of calls by requesting removal from our call list.
  • Client Campaigns: If we manage email, SMS, or call campaigns on behalf of a client, the client is responsible for ensuring proper consent was obtained from their contacts, and we operate as their service provider in executing those campaigns.

9. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Know/Access what personal information we have collected about you
  • Correct inaccurate personal information
  • Delete personal information we hold about you
  • Opt out of the “sale” or “sharing” of personal information for targeted advertising purposes
  • Opt out of profiling in furtherance of certain automated decisions
  • Data portability — receive a copy of your data in a portable format
  • Non-discrimination for exercising your privacy rights
  • Appeal a denial of a rights request (available in several states, including Texas under the TDPSA)

How to exercise your rights: Submit a request to [PRIVACY CONTACT EMAIL] or [PRIVACY REQUEST FORM URL]. We will verify your identity before processing your request and will respond within the timeframe required by applicable law (generally 45 days, with a possible extension).

Authorized Agents: You may designate an authorized agent to submit requests on your behalf, subject to verification.

EEA/UK Residents: If GDPR applies to our processing of your data, you also have rights to restrict or object to processing and to lodge a complaint with your local data protection authority.

10. Third-Party Links and Advertising Platforms

Our Site and campaigns may link to or integrate with third-party platforms (e.g., Google, Meta, LinkedIn, TikTok). Those platforms have their own privacy policies, and we are not responsible for their practices. We encourage you to review:

  • Google Privacy Policy: https://policies.google.com/privacy
  • Meta Privacy Policy: https://www.facebook.com/privacy/policy
  • LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy

11. Children’s Privacy

Our Site and Services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 13 (or under 16 where applicable state law requires additional protection). If we learn we have inadvertently collected such information, we will delete it promptly. Parents or guardians who believe we may have collected information from a child should contact us at [PRIVACY CONTACT EMAIL].

12. International Visitors

Our Site is hosted in the United States. If you access our Site from outside the U.S., you understand your information will be transferred to and processed in the United States, which may not have the same data protection laws as your home country.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised Policy with an updated “Last Updated” date. Material changes may be communicated via email or a notice on our Site.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.